IT issues / iGO solutions


Here is a little chart of typical problems and their
possible causes that many small and mid-sized
businesses face on an almost daily basis.

Subscribing to our iGOvirtual™ service solves them all,
and prevents them from reoccurring.

  1. Bad back-up practices

    Source and impact of problem Legal Aspects iGO solution
    Manual back-ups increase the chances of errors. It's a very unreliable way to back-up your business's data. If the retrieval of your data is arduous or if it takes a lot of time, that causes loss of productivity as your employees are all waiting for the data to be restored. When handled manually, or programmed wrong, backed-up data is sometimes badly saved, or there could be incomplete saves, which would again make you lose productivity and time, forcing your employees to start from your last complete back-up. Business continuity is broken, and precious data has been lost. If your company has a responsibility to preserve client data for a legally prescribed period of time, and if you suffer data loss as a consequence of a server crash, and if your back-up was done incorrectly, or is proven to be human error, there could be consequences. iGOvirtual™ backs up everything for you daily in our data center, timed around your business schedule and with ultra-high security. With iGOvirtual™, restoring data is a breeze. You can feel at peace knowing that you are protected against data loss by the best insurance policy available: the iGOvirtual™ solution.

    CLICK TO LEARN MORE. >>>

  2. Equipment (PCs, servers, network, internet, applications, etc…) not
    performing as well as it should.

    Source and impact of problem Legal Aspects iGO solution
    Ageing computers and servers running recent applications, the architecture of the network could be improved, dubious software choices made in the past that take up lots of space and speed and deliver poor performance, all these things are weights slowing you down. Every so often, a cascade of new PCs floods your work environment that eats at your budget, and slows everything down until they get configured and set up, and then your employees, they have to set their parameters, the whole process takes weeks before everything is debugged and working properly. None, except perhaps if the data in the old PCs and servers that get thrown away is stolen. In some areas, there are strict laws about proper PC disposal (both ethical and environmental). With the iGOvirtual™ solution, you can be sure that you have a state of the art network, optimized for all time. It doesn't depreciate, it doesn't loose speed, it needs no maintenance, and it considerably extends the life of the computers you have at work. To learn more about this win-win situation,

    CLICK HERE. >>>

  3. Can't access my data from the outside

    Source and impact of problem Legal Aspects iGO solution
    Your architecture might not be up for it, it might be too complicated to implement, you might worry about security, and so forth. The impact of not being able to safely and reliably access your internal data from the outside makes you less competitive and adaptable to change in this ever-evolving industry. Any person in your company should have the ability to access their data safely from anywhere at any time. With the iGOvirtual™ solution, you can access your data, email, calendar, applications, everything that you use for work purposes, from any computer that has an Internet connection, transparently, and from anywhere in the world. The hosting solution in our data center works on same level of security that is used by banks. Going virtual gives you ultimate freedom and helps your employees be more productive, no matter from where they work. For more information about iGOvirtual™'s flexibility.

    CLICK HERE. >>>

  4. My network is too complex to manage

    Source and impact of problem Legal Aspects iGO solution
    In a constantly evolving IT world, it's almost impossible for a company to have a network that is comprised of fully compatible equipment. Some of the servers might be older than the PCs, some of the PCs might be older than the software, some of the applications may be unsuited for the type of operating system that you have, etc…

    This "leveling" of equipment and software increases maintenance costs, replacement costs, and has a mutation effect on all your equipment, forcing it to adapt to its counterparts in a less than optimum fashion.    		 A mismanagement of your information could lead to litigious circumstances. The iGOvirtual™ hosting solution normalizes all your equipment by removing the need for processing in each individual station. Our servers, our computers, will take on the task of processing your data in our data center, alleviating the strain on your system, and optimizing its performance. This permits you to concentrate on your corporate IT vision, makes IT decision making simple, considerably reduces IT costs, and accelerates the implementation and installation of new IT solutions. To learn more about iGOvirtual™'s capabilities,

    CLICK HERE. >>>

  5. Non-controlled decentralization

    Source and impact of problem Legal Aspects iGO solution
    This problem stems from a lack of understanding of how Windows works off a mainframe versus how Widows functions on a network (centralized server versus non-centralized network). In a non-centralized network, your users may have administrator rights, and can easily navigate from workstation to workstation. This can have disastrous effects: lack of control of each individual workstation, in case of disaster data recovery might be very difficult which impacts business continuity, data theft, compromised security, lower productivity, and so forth. Company's responsibility to keep their data secure. Issues regarding fraudulent, or inappropriate data on server. With the iGOvirtual™ solution, your data is centralized in our data center. iGOvirtual™ provides 100% data security (your data is safe even if your PCs are stolen), complete back-ups, efficient data recovery, 100% control over each work station, and considerably lower technological risk. To learn more about how iGOvirtual™ works,

    CLICK HERE. >>>

  6. Substandard anti-everything protection (anti-virus, anti-Trojan, anti-worms,
    anti-spyware, anti-shutdown (in case of power failures), etc…

    Source and impact of problem Legal Aspects iGO solution
    There are simply too many threats out there for a company to stay on top of everything. Your software can be outdated or not-upgraded, only partially installed, or not efficiently updated. This causes major problems for your operations. Loss of data, infiltration, destruction of data, corruption of files, and system slowdowns, are just a few examples of how having inadequate anti-everything protection could affect your business continuity, monopolize your IT staff, and considerably lower your productivity. Confidentiality of information. We specialize in data management, that's our profession, that's what we do. iGOvirtual™ has layers upon layers of security, ranging from bank-style Internet data encryption to security guards posted in our server rooms. All our anti-everything software is updated diligently, the instant updates become available. We can reduce the quantity of non-desirable incidents to nothing, saving you time, effort, money, legal fees, and keeping your productivity optimum on a daily basis. To learn more about iGOvirtual™ security,

    CLICK HERE. >>>

  7. Employee PC rotation

    Source and impact of problem Legal Aspects iGO solution
    Upon hiring a new employee, or after a move, or after implementing a new solution such as an CRM or ERP, sometimes the PCs in an office get shuffled around. This causes issues as applications need to be re-installed and profiles re-established, which could cause security breaches and loss of productivity. With iGOvirtual™, adding, removing, or rotating PCs is a non-issue, since the PC by itself needs to only access the iGOvirtual™ Internet portal to function at peak efficiency. Its internal components and structure does not affect the performance or function of the PC. The move is transparent. Log-in from any PC to iGOvirtual™, and always have access to the same desktop, data, apps, as you normally have. To learn more about iGOvirtual™'s accessibility.

    CLICK HERE. >>>

  8. Bad IT planning

    Source and impact of problem Legal Aspects iGO solution
    When no one takes care of IT, when no one has an interest in IT, if no one sees the benefits of efficient information technology management, or if you simply can't find the right person to handle your IT, you are doing your company a huge disfavor. Bad IT planning reduces your company's growth, profitability, productivity, you miss out on new opportunities, and the monetary investments in your company become far from optimized. Risk of not being aware of legal corporate data responsibility versus the choice and management of information technology. iGOvirtual™ optimizes your corporate infrastructure simply by existing. The simple answer is that it bypasses all your weakness and instantly takes advantage of every IT benefit available on the market. This in turn causes an increase in profitability, allows you to grow in peace without worrying about infrastructure, and instantly decreases your overall IT costs. To learn more about iGOvirtual™'s benefits,

    CLICK HERE. >>>

  9. Maintenance and upkeep

    Source and impact of problem Legal Aspects iGO solution
    Often times, the simple maintenance of a network, becomes far from simple. End-users, through inexperience, often cause local problems on their PCs (opening viral emails by mistake, inadvertently downloading content which contains Trojans or worms, etc). These problems must be addressed and resolved, which requires IT time, IT money, and halts productivity until resolution. The iGOvirtual™ service requires no maintenance on your part and is always protected against every imaginable threat out there. This reliability and robustness allows you to free your IT time and money, and invest it into proactive ventures instead of having to react to internal problems. All that your IT personnel have to do is make sure that the Internet connection on your premises works. That's it, that's all. Everything else, no matter how complex, is included with the iGOvirtual™ service. For more info about this aspect of iGOvirtual™, please

    CLICK HERE. >>>

  10. Inadequate user support

    Source and impact of problem Legal Aspects iGO solution
    Lack of training resources to adequately optimize your employees' computer manipulation skills, a non-standardized computer environment and network, an absence or unavailability of adequately educated IT staff dedicated to training, and improperly integrated software, all contribute to raising costs, and lowering productivity. iGOvirtual™ includes all training and user support in its basic package. We are experts in the field, but not only that, our experts are trained in teaching methods that are adapted to any skill level of any type of employee and on any type of software. With iGOvirtual™ you can reduce your training costs while at the same time being assured that your employees are in good hands, and are always becoming better at their jobs. Increase your productivity, stimulate your employees, get full support on all software, and know that everything is being taken care of by experts. To learn more about user support,

    CLICK HERE. >>>

  11. Hoarding knowledge/centralized knowledge

    Source and impact of problem Legal Aspects iGO solution
    When only one person knows the intricate workings of your infrastructure (or if the network architecture is undocumented) that is an enormous risk for your business continuity as it becomes impossible to solve any problem or resolve any issue when that one person is not available. Not only do we provide you with a complete IT service available 24/7/365; before installing the iGOvirtual™ service, we analyze and document your computer network infrastructure. We can optimize it for you, we can modify it for you, we can help you make sense of your IT. You will never again be dependant on a single individual to resolve any issue related to your infrastructure. Our services are always available for you, saving you time and reducing productivity halts to a bare minimum. To learn more about our end-user services,

    CLICK HERE. >>>

  12. Non secure hosting

    Source and impact of problem Legal Aspects iGO solution
    When your business information is hosted on a server that is not optimized for the task, such as at a friend's house, or internally with very little security, or on an old machine just to save money, your entire business is put at risk. Business continuity cannot be guaranteed; vulnerability to outside nefarious agents could result in permanent data loss. Loss of sensitive data, corrupt data, could result in errors and litigation. The legal issue here is specific to certain industries where they are regulated on data protection (professional services such as lawyers and accountants). The iGOvirtual™ service gives you Enterprise grade hosting, with all the tools (back-up and back-up recovery, security, training, user support, network support, etc,) that are needed to assure business continuity on a permanent basis. For more information about secure hosting,

    CLICK HERE. >>>

  13. Non sanctioned Internet surfing

    Source and impact of problem Legal Aspects iGO solution
    No policy, or a very loosely monitored policy, about internal Internet surfing, not only causes a considerable loss of productivity, but opens up your network to outside viral agents, worms, spyware, Trojans, etc… Risk of litigation due to a non-authorized or illegal access from a PC in the company. iGOvirtual™ lets you control every single aspect of user permissions and access rights of every employee in the company. Simply define your parameters and iGOvirtual™ will make it happen for you. iGOvirtual™ gives small and medium sized businesses unprecedented control and security over their networks, which in turn increases productivity and profitability. To learn more about iGOvirtual™'s capabilities,

    CLICK HERE. >>>

  14. Local MS Outlook

    Source and impact of problem Legal Aspects iGO solution
    This stems from an absence of a centralized messaging service. When internal e-mails are sent, they first need to go through the internet link and then come back a little later through the POP server. This causes delays in internal information transfer, and increases the risk of external interception. iGOvirtual™ is the only core IT outsourcing service in Canada that offers the completely centralized, fully integrated and optimized Microsoft Office suite that can be accessed by your employees from any Internet enabled computer or PDA, anywhere in the world. Since all data is hosted at our twin locations, and all functions are executed there, that gives your employees unparallel flexibility and security no matter where or on what computer they work from. To learn more about iGOvirtual™ software,

    CLICK HERE. >>>